Global UCC Market - Unified Communications and Collaboration

Unified Communications and Collaboration

Global Industry Analysts, Date of Publication: Apr 13, 2016, 611 Pages
US$4,500.00
GIA-MCP-6338

Global UCC Market - Unified Communications and Collaboration

The global market for Unified Communications & Collaboration is projected to reach US$62.6 billion by 2022, driven by the need to integrate all business communications technologies such as messaging systems, email, conferencing, telephone and cloud sharing into a single cohesive system. Growing interest in unified communication and collaboration (UCC) is attributed to its ability to overcome these challenges and effectively tap into all the benefits offered by each modality of communication. UCC helps take out independent silos of communication and integrates them into a single, coherent and centrally administered platform. The United States represents the largest market worldwide. Asia-Pacific ranks as the fastest growing market with a CAGR of 17.2% over the analysis period, led by factors such as spurt in the number of domestic SMBs which are primarily adopters of mobility technologies especially managed and hosted unified communication and collaboration services; and increased establishment of foreign subsidiaries and affiliates as a fallout of the outsourcing trend and the resulting need to create a virtual enterprise environment for anytime, anywhere collaboration among geographically dispersed employees and partners. 

This report analyzes the worldwide markets for Unified Communications and Collaboration in US$ Million by the following Deployment Models: Hybrid, On-Premise, and Cloud. The report provides separate comprehensive analytics for the US, Canada, Japan, Europe, Asia-Pacific, Latin America, and Rest of World. Annual estimates and forecasts are provided for the period 2015 through 2022. Market data and analytics are derived from primary and secondary research. Company profiles are primarily based on public domain information including company URLs. The report profiles 254 companies including many key and niche players such as -

8x8, Inc.
Alcatel-Lucent
Applied Voice & Speech Technologies, Inc.
Avaya, Inc.
Blue Jeans Network
 

TABLE OF CONTENTS

 I. INTRODUCTION, METHODOLOGY & PRODUCT DEFINITIONS

      Study Reliability and Reporting Limitations                       I-1
      Disclaimers                                                       I-2
      Data Interpretation & Reporting Level                             I-2
       Quantitative Techniques & Analytics                              I-3
      Product Definitions and Scope of Study                            I-3
       Hybrid                                                           I-3
       On-Premise                                                       I-3
       Cloud Based                                                      I-3


 II. EXECUTIVE SUMMARY

  1. INDUSTRY OVERVIEW                                                  II-1
      Availability of Diverse Communication & Collaboration Channels
       Heightens the Need for Unification                               II-1
      From a Niche Solution to a Multi-Billion Dollar Opportunity,
       UCC Evolves into a Market Force to Reckon With                   II-2
       Table 1: Growing Enterprise Willingness to Adopt UCC,
       Measured as a Percentage of Respondent Responses Highlighting
       Their Choice of UCC Spending Strategy for the Next 3 Years
       (includes corresponding Graph/Chart)                             II-3
      Market Outlook                                                    II-3

  2. NOTEWORTHY TRENDS, GROWTH DRIVERS & ISSUES                         II-4
      Growing Focus on Green IT Initiatives Propels Growth of UCC       II-4
       Table 2: Growing Investments in Green IT as Measured by the
       Spurt in Green Datacenter Revenues Opens Attractive
       Opportunities for Integration of Advanced UCC Solutions as
       Green Technology: World Green Datacenter Revenues (In US$
       Billion) for the Years 2016, 2019 and 2022 (includes
       corresponding Graph/Chart)                                       II-5
      Virtualized Unified Communications Grows in Popularity as a
       Key Efficiency Enhancing Strategy                                II-5
      Growing Demand for Conferencing & Collaborative Capabilities
       to Boost Adoption of UCC among Organizations                     II-6
      Integration of WebRTC into UCC Solutions to Invigorate Market
       Growth                                                           II-6
       The Explosion of Enterprise Mobility Drives the Emergence of
        Mobile UCC                                                      II-7
        Table 3: Robustly Growing Spending on Enterprise Mobility
        Projects Spurs the Convergence of Unified Communications
        With Mobile Platforms: Global Spending On Mobile Enterprise
        Infrastructure Software and Services (In US$ Million) by
        Geographic Region for the Years 2016 & 2020 (includes
        corresponding Graph/Chart)                                      II-8
        Ballooning BYOD as a Key Mobility Trend: The Foundation for
         the Growth of Mobile UCC                                       II-9
         Table 4: Ballooning BYOD Trend Strengthens the Emphasis on
         Mobile UCC Strategies: Robust Penetration of BYOD Devices
         as Measured by the Per Capita Distribution of Connected
         Devices Per Knowledge Worker in Select Countries for the
         Year 2012 & 2015 (includes corresponding Graph/Chart)          II-10
       Disruptive Emergence of Social Business Drives the
        Integration of Social Media with UCC                            II-10
      Gradually Phasing Out Vendor Support for PBX Accelerates the
       Migration to Pure IP Based UC Platforms                          II-11
      Despite Growing Competition from Hosted & Hybrid Models, On-
       Premise Solutions Continue to Lead Revenue Share                 II-12
      Cloud Based Unified Communication & Collaboration Services
       Gain Prominence                                                  II-12
       Rising Preference for Hosted IP Telephony Services Over
        Premise-based Infrastructure - A Case in Point                  II-13
      Hybrid Model to Gain Robust Adoption in Coming Years              II-14
      Mushrooming SMBs Spur Adoption of UCC                             II-14
       Table 5: Percentage of Companies with Less than 10 Employees
       in Select Countries (includes corresponding Graph/Chart)         II-16
      Developing Markets to Witness Strong Growth                       II-16
      Tracing UCC Adoption Patterns in Key End-Use Industries           II-16
       Banking, Finance & Insurance (BFSI)                              II-16
       Healthcare Industry                                              II-17
       Retail Industry                                                  II-18
      Key Challenges to Growth                                          II-19
       Security Issue                                                   II-19
       Cost of Ownership Still a Concern                                II-19
       Complex Integration & Demand for Skilled Resources               II-19
       High-Bandwidth Requirements & Network Issues                     II-20
       Interoperability Issue Burns Bright                              II-20
        UCIF: Built To Chase the Interoperability Dream                 II-20

  3. PRODUCT OVERVIEW                                                   II-21
      Unified Communications & Collaboration (UCC): An Introduction     II-21
      Key Benefits of UCC                                               II-21
      Key Elements of UCC                                               II-22
       Voice Telephony                                                  II-22
        TDM PBX                                                         II-23
        IP PBX                                                          II-23
       UCC Conferencing                                                 II-24
        Web Conferencing                                                II-24
        Video Conferencing                                              II-24
        Audio Conferencing                                              II-24
       Collaborative Applications                                       II-24
        Unified Messaging                                               II-24
        Instant Messaging                                               II-24
        Presence                                                        II-24
        Collaboration Tools                                             II-25
        Mobility                                                        II-25
       Contact Center Solutions                                         II-25
      By Deployment Model                                               II-25
       On Premise                                                       II-25
       Cloud                                                            II-25
       Hybrid                                                           II-25

  4. PRODUCT/SERVICE INTRODUCTIONS                                      II-26
      ShoreTel® Introduces ShoreTel Connect™ HYBRID Sites in North
       American Region                                                  II-26
      M1 Rolls Out Hosted UC Platform for Enterprise Use                II-26
      Panasonic Unveils PBX line of IP networking and UC Solutions      II-26
      Columbia Public Schools Opt for ShoreTel Communications System    II-26
      Toshiba Upgrades UCedge® Unified Communications App               II-26
      AVST Showcases Two of Its UC Applications based on Always-
       Connected Concept                                                II-26
      Toshiba Launches New Version of its IPedge® Software              II-27
      Unify Introduces Circuit UC Platform in the Russian Market        II-27
      IsNET Rolls Out Unified Communications Services for Use of SMB
       Enterprises in the Turkish Market                                II-27
      NEC Launches UNIVERGE BLUE Business Cloud Services                II-27
      Hrvatski Telekom Introduces Broadsoft Powered Cloud Based
       Unified Communications Services in Croatian Market               II-27
      AVST Upgrades CX-E 8.7 Platform with Atom Personal Assistant
       Capabilities                                                     II-27
      Azzurri Communications Unveils Network Operations Centre (NOC)
       to Deliver Support to Customers of Managed Communication
        Services                                                        II-28
      TELES Migrates to All IP Network Based Bundled Communication
       Solution Platform                                                II-28
      ShoreTel® Unveils ShoreTel Connect™ Unified Communications
       Platform                                                         II-28
      CounterPath Introduces New Range of OTT Unified Communication
       Solutions                                                        II-28
      ShoreTel Unveils Contact Center and cloud UC in UK Market         II-28
      AVST Exhibits A Wide Gamut of UC Applications to Augment the
       Capabilities of Skype for Business Applications                  II-28
      Broadvoice Unveils Hosted Unified Communication &
       Collaboration Suite                                              II-29
      Toshiba Unveils Migration Path for Users of Strata® CIX and
       IPedge® On-Site Solutions                                        II-29
      C Spire Business Solutions Unveils C Spire UNIFI Cloud Based
       UC Solutions                                                     II-29
      Toshiba Unveils New Leasing Program for VIPedge® Platform         II-29
      Hytera Rolls Out Hytera SmartOne Unified Communication Platform   II-29
      Tata Communications Adds Three New UC Solutions to its Unified
       Communications Portfolio                                         II-29
      Orange Business Services Unveils Lync-Based Cloud
       Collaboration and UC Solution                                    II-29
      Lifesize Introduces Lifesize Icon Flex and Lifesize Icon 400
       and Updates Lifesize Cloud Videoconferencing Service             II-30
      Everbridge Introduces Winter Release (2015) Unified Critical
       Communication Suite                                              II-30
      Orange Business Services Introduces Business Together as a
       Service UC Solution in Russian Market                            II-30
      ShoreTel Extends ShoreTel Mobility 8 Functionality to ShoreTel
       Sky users                                                        II-30
      Dell Unveils Dell Unified Communications Command Suite (UCCS)
       Solution                                                         II-30
      AVST Introduces New Functionality to Enable Direct IP
       Integration Between CX-E UC Platform and Microsoft® Lync®
        Platform                                                        II-30
      Toshiba Unveils UCedge Mobile Unified Communications Client       II-31
      Masergy Releases UCaaS Analyst - Cloud Analytics Solution for
       Applications with Enterprise Unified Communications              II-31
      Plum Unified Communications Introduces PlumUC Solution            II-31
      GTS Unveils Unified Communications Services Package               II-31
      Enventis Introduces SingleLink Hosted UC Solution In Addition
       to Other Cloud Based Services                                    II-31
      Tata Communications Unveils jamvee™ Unified Communication
       Platform                                                         II-31
      Alcatel-Lucent Launches Cloud Enterprise Communication
       Solutions for Large as well as SMB Enterprises                   II-31
      Tata Communications Introduces Global SIP Connect - SIP
       Trunking Service                                                 II-32
      Mitel® Unveils MiCloud Enterprise UCaaS Platform in the UK Market II-32

  5. RECENT INDUSTRY ACTIVITY                                           II-33
      AudioCodes Inks Agreement to Buy Out Active Communications Europe II-33
      ShoreTel Successfully Closes Corvisa Buy Out                      II-33
      SoundConnect Successfully Merges with CallTower                   II-33
      Atos Buys Out Unify                                               II-33
      Vodafone and Liberty Global Set to Merge their Operations in
       The Netherlands                                                  II-33
      Unify Inks Distribution Agreement with Ingram Micro to Expand
       Presence in ASEAN Region                                         II-33
      Fuze Secures $112 Million Additional Funding from Summit
       Partners to Expand Worldwide Operations                          II-33
      Something Digital and Fidelus Technologies Enter into a Joint
       Venture Partnership                                              II-34
      Telefonica Teams Up with Unify to Market UCC Services to
       Enterprises in Latin American Region                             II-34
      BroadSoft Buys Out Leonid Systems                                 II-34
      WWA Group Inks Merger Pact with Genie Gateway                     II-34
      Mitel to Take Over Mavenir                                        II-34
      InfoVista Successfully Closes Acquisition of Ipanema              II-34
      Avaya Closes Acquisition of Esna Technologies                     II-35
      Enventis Re-Brands Itself as Consolidated Communications          II-35
      Daisy Group Successfully Buys Out Phoenix IT Group                II-35
      Vonage Inks Agreement for Buying Out iCore Networks               II-35
      Interoute Agrees to Acquire Easynet                               II-35
      Elliott Reveals Active Stakes in Mitel and Polycom                II-35
      PSEG Zeroes In On Unify’s OpenScape Xpert Communication Platform  II-35
      Brimbank City Council to Replace its Contact Centre and
       Telephony Infrastructure with ShoreTel Connect™ UC Platform      II-35
      Plantronics and Avaya Team Up to Streamline Unified
       Communications and Contact Center Environments                   II-36
      Teo Inks Distribution Agreement with Ingram Micro                 II-36
      ShoreTel Acquires M5 Networks to Extend Presence in Australian
       Market                                                           II-36
      Boston Red Sox Chooses ShoreTel Solution for Enhancing
       Internal & External Communications                               II-36
      Jive Agrees to Extend its Platform to Telarus Sales Partner
       Network                                                          II-36
      ClearOne Inks Reseller Pact with DSP to Market Bundled Unified
       Communication Solution                                           II-36
      WSIPC Teams Up with Cerium Networks to Deliver UC solutions to
       K12 Schools                                                      II-36
      The Salvation Army Zeros In on ShoreTel Unified Communications
       Solution                                                         II-37
      Unify Picks tekVizion Labs as a Test Partner for Certifying
       SIP Service Providers for its OpenScape Voice Solutions          II-37
      ShoreTel Partners with HP and Ingram Micro Inc to Collectively
       Market Unified Communications Offerings to SMB Enterprises       II-37
      ShoreTel Extends ShoreTel Sky® to Ingram Micro Partner Network    II-37
      ShoreTel Expands its Innovation Network with Addition of HP       II-37
      Stony Brook University Hospital and Stony Brook University
       Choose Unify’s OpenScape Voice Platform                          II-37
      8x8 Teams Up with CSG to market its Portfolio in Australian
       and New Zealand Markets                                          II-38
      Progility plc Agrees to Buy Out Unify Enterprise
       Communications Private Limited                                   II-38
      Fulton Communications and Vertical Communications Merge
       Operations                                                       II-38
      NTT Successfully Buys Out Arkadin International                   II-38
      Arkadin Successfully Closes Buys Out implement.com                II-38
      Cameo Solutions and STS International Merge Operations            II-38
      Jive Communications Partners with ITD Solutions                   II-39
      Marriott International to Implement Verizon’s Hospitality
       Communications Express Solution                                  II-39
      Edgewater Networks Nominates Princeton Ltd as Authorized
       Distributor for EdgeProtect 7000 Series and EdgeProtect 4550
        Video teleconferencing Platform                                 II-39
      AT&T Inks Agreement to Upgrade Shell’s Unified Communication
       Platform                                                         II-39
      eZuce Concludes Evogh Buyout                                      II-39
      CounterPath Inks Distribution Pact with ProVu Communications      II-39
      HP Enterprise Services and Avaya Agree on Jointly Delivering
       Cloud-Based Unified Communications for Enterprise
        Applications                                                    II-39
      Pexip® Teams Up with Enabling Technologies for Integrating
       Video Conferencing Technologies with Microsoft® Lync®
        Platform                                                        II-40
      Cisco Renews Certifications for West IP Communications            II-40
      CounterPath and Teradici Team Up to Provide Unified
       Communications for VDI and DaaS Implementations                  II-40
      InterCall Teams Up With NextPlane to Resell NextPlane’s UC
       Exchange Service Bundled with its Own Unified Communications
        Offerings                                                       II-40
      UCA Teams Up with Iscoord to Provide Cost-Effective UC
       Solutions for Microsoft Lync VDI Environments                    II-40
      Nervogrid Teams Up with SolusBC For Swift Deployment of UC
       Solutions                                                        II-40
      BT Partners with Unify to Deliver UCC Solutions across Key
       European Markets                                                 II-41
      Acano and Easynet Partner to Jointly Deliver Unified
       Communications Solutions                                         II-41
      Phoenix Manufacturing Deploys Toshiba’s IPedge Business
       Telephone System                                                 II-41
      UNICOM Government Completes Acquisition of a UC Solutions
       Business                                                         II-41

  6. FOCUS ON SELECT GLOBAL PLAYERS                                     II-42
      8x8, Inc. (US)                                                    II-42
      Alcatel-Lucent (France)                                           II-42
      Applied Voice & Speech Technologies, Inc. (US)                    II-42
      Avaya, Inc. (US)                                                  II-43
      Blue Jeans Network (US)                                           II-43
      Broadsoft, Inc. (US)                                              II-44
      Cisco Systems, Inc. (US)                                          II-44
      FuzeBox, Inc. (US)                                                II-44
      International Business Machines Corporation (IBM) (USA)           II-45
      Interactive Intelligence (US)                                     II-45
      Microsoft Corporation (US)                                        II-45
      Mitel Networks Corporation (Canada)                               II-46
      NEC Corporation of America (US)                                   II-46
      PanTerra Networks, Inc. (US)                                      II-47
      Polycom (US)                                                      II-47
      Premiere Global Services, Inc. (PGi) (US)                         II-47
      RingCentral, Inc. (US)                                            II-48
      ShoreTel, Inc. (US)                                               II-48
      Toshiba America Information Systems (US)                          II-49
      Unify (Germany)                                                   II-49
      West Corporation (US)                                             II-49

  7. GLOBAL MARKET PERSPECTIVE                                          II-51
      Table 6: World Recent Past, Current & Future Analysis for
      Unified Communications & Collaboration by Country/ Region -
      US, Canada, Japan, Europe, Asia-Pacific, Latin America and
      Rest of World Markets Independently Analyzed with Annual
      Revenue in US$ Million for Years 2015 through 2022 (includes
      corresponding Graph/Chart)                                        II-51

      Table 7: World 7-Year Perspective for Unified Communications &
      Collaboration by Country/Region - Percentage Breakdown of
      Revenue for US, Canada, Japan, Europe, Asia-Pacific, Latin
      America and Rest of World Markets for Years 2016 & 2022
      (includes corresponding Graph/Chart)                              II-52
      By Deployment Type                                                II-53
       Table 8: World Recent Past, Current & Future Analysis for
       Hybrid Unified Communications & Collaboration by
       Country/Region - US, Canada, Japan, Europe, Asia-Pacific,
       Latin America and Rest of World Markets Independently
       Analyzed with Annual Revenue in US$ Million for Years 2015
       through 2022 (includes corresponding Graph/Chart)                II-53

       Table 9: World 7-Year Perspective for Hybrid Unified
       Communications & Collaboration by Country/Region - Percentage
       Breakdown of Revenue for US, Canada, Japan, Europe,
       Asia-Pacific, Latin America and Rest of World Markets for
       Years 2016 & 2022 (includes corresponding Graph/Chart)           II-54

       Table 10: World Recent Past, Current & Future Analysis for
       On-Premise Unified Communications & Collaboration by
       Country/Region - US, Canada, Japan, Europe, Asia-Pacific,
       Latin America and Rest of World Markets Independently
       Analyzed with Annual Revenue in US$ Million for Years 2015
       through 2022 (includes corresponding Graph/Chart)                II-55

       Table 11: World 7-Year Perspective for On-Premise Unified
       Communications & Collaboration by Country/ Region -
       Percentage Breakdown of Revenue for US, Canada, Japan,
       Europe, Asia-Pacific, Latin America and Rest of World Markets
       for Years 2016 & 2022 (includes corresponding Graph/Chart)       II-56

       Table 12: World Recent Past, Current & Future Analysis for
       Cloud Based Unified Communications & Collaboration by
       Country/Region - US, Canada, Japan, Europe, Asia-Pacific,
       Latin America and Rest of World Markets Independently
       Analyzed with Annual Revenue in US$ Million for Years 2015
       through 2022 (includes corresponding Graph/Chart)                II-57

       Table 13: World 7-Year Perspective for Cloud Based Unified
       Communications & Collaboration by Country/Region - Percentage
       Breakdown of Revenue for US, Canada, Japan, Europe,
       Asia-Pacific, Latin America and Rest of World Markets for
       Years 2016 & 2022 (includes corresponding Graph/Chart)           II-58


 III. MARKET

  1. THE UNITED STATES                                                  III-1
      A.Market Analysis                                                 III-1
        Outlook                                                         III-1
        Enterprise Mobility Continues to Find Significant Demand -
         Augurs Well for UCC Market                                     III-1
        Product/Service Launches                                        III-2
        Strategic Corporate Developments                                III-5
        Key Players                                                     III-11
      B.Market Analytics                                                III-18
        Table 14: US Recent Past, Current & Future Analysis for
        Unified Communications & Collaboration by Deployment Type -
        Hybrid, On-Premise and Cloud Markets Independently Analyzed
        with Annual Revenue in US$ Million for Years 2015 through
        2022 (includes corresponding Graph/Chart)                       III-18

        Table 15: US 7-Year Perspective for Unified Communications &
        Collaboration by Deployment Type - Percentage Breakdown of
        Revenue for Hybrid, On-Premise and Cloud Markets for Years
        2016 & 2022 (includes corresponding Graph/Chart)                III-19

  2. CANADA                                                             III-20
      A.Market Analysis                                                 III-20
        Outlook                                                         III-20
        Product/Service Launches                                        III-20
        Strategic Corporate Developments                                III-20
        Key Player                                                      III-21
      B.Market Analytics                                                III-22
        Table 16: Canadian Recent Past, Current & Future Analysis
        for Unified Communications & Collaboration by Deployment
        Type - Hybrid, On-Premise and Cloud Markets Independently
        Analyzed with Annual Revenue in US$ Million for Years 2015
        through 2022 (includes corresponding Graph/Chart)               III-22

        Table 17: Canadian 7-Year Perspective for Unified
        Communications & Collaboration by Deployment Type -
        Percentage Breakdown of Revenue for Hybrid, On-Premise and
        Cloud Markets for Years 2016 & 2022 (includes corresponding
        Graph/Chart)                                                    III-23

  3. JAPAN                                                              III-24
      A.Market Analysis                                                 III-24
        Outlook                                                         III-24
         Table 18: UCC Market in Japan (2015): Percentage Share
         Breakdown of Revenue by End-User Vertical (includes
         corresponding Graph/Chart)                                     III-24
        Product/Service Launch                                          III-24
      B.Market Analytics                                                III-25
        Table 19: Japanese Recent Past, Current & Future Analysis
        for Unified Communications & Collaboration by Deployment
        Type - Hybrid, On-Premise and Cloud Markets Independently
        Analyzed with Annual Revenue in US$ Million for Years 2015
        through 2022 (includes corresponding Graph/Chart)               III-25

        Table 20: Japanese 7-Year Perspective for Unified
        Communications & Collaboration by Deployment Type -
        Percentage Breakdown of Revenue for Hybrid, On-Premise and
        Cloud Markets for Years 2016 & 2022 (includes corresponding
        Graph/Chart)                                                    III-26

  4. EUROPE                                                             III-27
      A.Market Analysis                                                 III-27
        Outlook                                                         III-27
        Product/Service Launches                                        III-27
        Strategic Corporate Developments                                III-29
        Key Players                                                     III-31
      B.Market Analytics                                                III-33
        Table 21: European Recent Past, Current & Future Analysis
        for Unified Communications & Collaboration by Country/Region - 
        France, Germany, Italy, UK, Spain, Russia and Rest of
        Europe Markets Independently Analyzed with Annual Revenue in
        US$ Million for Years 2015 through 2022 (includes
        corresponding Graph/Chart)                                      III-33

        Table 22: European 7-Year Perspective for Unified
        Communications & Collaboration by Country/Region -
        Percentage Breakdown of Revenue for France, Germany, Italy,
        UK, Spain, Russia and Rest of Europe Markets for Years 2016 & 
        2022 (includes corresponding Graph/Chart)                       III-34

        Table 23: European Recent Past, Current & Future Analysis
        for Unified Communications & Collaboration by Deployment
        Type - Hybrid, On-Premise and Cloud Markets Independently
        Analyzed with Annual Revenue in US$ Million for Years 2015
        through 2022 (includes corresponding Graph/Chart)               III-35

        Table 24: European 7-Year Perspective for Unified
        Communications & Collaboration by Deployment Type -
        Percentage Breakdown of Revenue for Hybrid, On-Premise and
        Cloud Markets for Years 2016 & 2022 (includes corresponding
        Graph/Chart)                                                    III-36

  5. ASIA-PACIFIC                                                       III-37
      A.Market Analysis                                                 III-37
        Outlook                                                         III-37
        Key Statistical Findings                                        III-37
         Table 25: UCC Market in China (2015): Percentage Share
         Breakdown of Revenue by End-User Vertical (includes
         corresponding Graph/Chart)                                     III-37

         Table 26: UCC Market in Australia & New Zealand (2015):
         Percentage Share Breakdown of Revenue by End-User Vertical
         (includes corresponding Graph/Chart)                           III-38

         Table 27: UCC Market in India (2015): Percentage Share
         Breakdown of Revenue by Customer Vertical (includes
         corresponding Graph/Chart)                                     III-38

         Table 28: UCC Market in India (2015): Percentage Share
         Breakdown of Revenue by End-Use Customer Cluster (includes
         corresponding Graph/Chart)                                     III-39

         Table 29: UCC Market in South Korea (2015): Percentage
         Share Breakdown of Revenue by End-User Vertical (includes
         corresponding Graph/Chart)                                     III-39
        Product/Service Launches                                        III-39
        Strategic Corporate Developments                                III-39
      B.Market Analytics                                                III-41
        Table 30: Asia-Pacific Recent Past, Current & Future
        Analysis for Unified Communications & Collaboration by
        Country/Region - China and Rest of Asia-Pacific Markets
        Independently Analyzed with Annual Revenue in US$ Million
        for Years 2015 through 2022 (includes corresponding
        Graph/Chart)                                                    III-41

        Table 31: Asia-Pacific 7-Year Perspective for Unified
        Communications & Collaboration by Country/Region -
        Percentage Breakdown of Revenue for China and Rest of
        Asia-Pacific Markets for Years 2016 & 2022 (includes
        corresponding Graph/Chart)                                      III-42

        Table 32: Asia-Pacific Recent Past, Current & Future
        Analysis for Unified Communications & Collaboration by
        Deployment Type - Hybrid, On-Premise and Cloud Markets
        Independently Analyzed with Annual Revenue in US$ Million
        for Years 2015 through 2022 (includes corresponding
        Graph/Chart)                                                    III-43

        Table 33: Asia-Pacific 7-Year Perspective for Unified
        Communications & Collaboration by Deployment Type -
        Percentage Breakdown of Revenue for Hybrid, On-Premise and
        Cloud Markets for Years 2016 & 2022 (includes corresponding
        Graph/Chart)                                                    III-44

  6. LATIN AMERICA                                                      III-45
      A.Market Analysis                                                 III-45
        Outlook                                                         III-45
        Strategic Corporate Developments                                III-45
      B.Market Analytics                                                III-46
        Table 34: Latin American Recent Past, Current & Future
        Analysis for Unified Communications & Collaboration by
        Country/Region - Brazil and Rest of Latin American Markets
        Independently Analyzed with Annual Revenue in US$ Million
        for Years 2015 through 2022 (includes corresponding
        Graph/Chart)                                                    III-46

        Table 35: Latin American 7-Year Perspective for Unified
        Communications & Collaboration by Country/Region -
        Percentage Breakdown of Revenue for Brazil and Rest of Latin
        American Markets for Years 2016 & 2022 (includes
        corresponding Graph/Chart)                                      III-47

        Table 36: Latin American Recent Past, Current & Future
        Analysis for Unified Communications & Collaboration by
        Deployment Type - Hybrid, On-Premise and Cloud Markets
        Independently Analyzed with Annual Revenue in US$ Million
        for Years 2015 through 2022 (includes corresponding
        Graph/Chart)                                                    III-48

        Table 37: Latin American 7-Year Perspective for Unified
        Communications & Collaboration by Deployment Type -
        Percentage Breakdown of Revenue for Hybrid, On-Premise and
        Cloud Markets for Years 2016 & 2022 (includes corresponding
        Graph/Chart)                                                    III-49

  7. REST OF WORLD                                                      III-50
      A.Market Analysis                                                 III-50
        Outlook                                                         III-50
        Key Statistical Findings                                        III-50
         Table 38: UCC Market in Saudi Arabia (2015): Percentage
         Share Breakdown of Revenue by End-User Vertical (includes
         corresponding Graph/Chart)                                     III-50

         Table 39: UCC Market in Saudi Arabia (2015): Percentage
         Share Breakdown of Revenue by Customer Cluster (includes
         corresponding Graph/Chart)                                     III-51
        UAE                                                             III-51
         Table 40: UCC Market in UAE (2015): Percentage Share
         Breakdown of Revenue by End-User Vertical (includes
         corresponding Graph/Chart)                                     III-51

         Table 41: Unified Communications Market in UAE (2015):
         Percentage Share Breakdown of Revenue by Customer Cluster
         (includes corresponding Graph/Chart)                           III-52
        Strategic Corporate Development                                 III-52
      B.Market Analytics                                                III-53
        Table 42: Rest of World Recent Past, Current & Future
        Analysis for Unified Communications & Collaboration by
        Deployment Type - Hybrid, On-Premise and Cloud Markets
        Independently Analyzed with Annual Revenue in US$ Million
        for Years 2015 through 2022 (includes corresponding
        Graph/Chart)                                                    III-53

        Table 43: Rest of World 7-Year Perspective for Unified
        Communications & Collaboration by Deployment Type -
        Percentage Breakdown of Revenue for Hybrid, On-Premise and
        Cloud Markets for Years 2016 & 2022 (includes corresponding
        Graph/Chart)                                                    III-54


 IV. COMPETITIVE LANDSCAPE

     Total Companies Profiled: 254 (including Divisions/Subsidiaries - 275)

     The United States (162)
     Canada (15)
     Japan (5)
     Europe (56)
     - France (5)
     - Germany (8)
     - The United Kingdom (20)
     - Spain (3)
     - Rest of Europe (20)
     Asia-Pacific (Excluding Japan) (31)
     Latin America (1)
     Africa (2)
     Middle East (3)
Additional Information:
This report is offered in PDF format via e-mail. Once downloaded, the PDF can’t be copied to another computer. The user is permitted to print one full copy of the report. Extra copies or licenses may be purchased at 10% of the list price.
Date of Publication:
Apr 13, 2016
File Format:
PDF via E-mail
Number of Pages:
611 Pages
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