This IDC study provides a 2016–2020 forecast for the worldwide IP PBX market (pure IP and hybrid IP) by lines/seats shipped and manufacturers' revenue. The study also includes a forecast for the worldwide desktop IP phone market by the number of IP phones shipped and manufacturers' revenue.
In many instances, IP telephony (IPT) is still typically one of the main drivers for organizations that are provisioning new communications technologies. But increasingly, IPT is a component in a more strategic approach for deploying unified communications and collaboration (UC&C) solutions — whether on-premises, in the cloud, or via a hybrid approach. In particular, voice and UC cloud-based offerings have impacted and will continue to impact throughout this forecast period growth of premises-based telephony and UC solutions.
TABLE OF CONTENTS
IDC Market Forecast Figure
Figure: Worldwide IP PBX Revenue Snapshot
Executive Summary
Advice for Technology Suppliers
Market Forecast
Worldwide IP PBX Market Forecast for 2015–2019
Table: Worldwide IP PBX Shipments and Manufacturer Revenue, 2013–2019
Table: Worldwide IP PBX Line Shipments and Manufacturer Revenue, 2013–2019
Table: Worldwide Desktop IP Phone Shipments and Manufacturer Revenue, 2013–2019
Table: Worldwide IP PBX Shipments by Region, 2013–2019
Market Context
Drivers and Inhibitors
Drivers
Vertical Industries
Unified Communications and Collaboration
Inhibitors
Economy
Significant Market Developments
Changes from Prior Forecast
Table: Worldwide IP PBX Manufacturer Revenue, 2008–2019: Comparison of April 2014 and July 2015 Forecasts ($M)
Figure: Worldwide IP PBX Manufacturer Revenue, 2008–2019: Comparison of April 2014 and July 2015 Forecasts
Market Definition
Key Definitions
Gateway
IP PBX System
IP Telephone
Private Branch Exchange
Unified Communications
Unified Communications and Collaboration
Methodology
Related Research